Privacy Policy

At Ekta Run, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, register for our events, or communicate with us.

Information We Collect

When you register or interact with Ekta Run, we may collect the following information:

Name, age, gender

Email address & phone number

City, T-shirt size, and race category

Emergency contact details (if applicable)

Payment details (via secure third-party providers)

IP address and browser/device information (via analytics)

How We Use Your Information

We collect your information for the following purposes:

To confirm your event registration

To send race updates, event details, and reminders

To assign bibs, track timings, and prepare race kits

To provide customer support and respond to queries

To send post-event photos, results, or certificates

For promotional and marketing communication (only with your consent)

Data Protection & Security

Your personal data is stored securely and only accessible by authorized staff.

All payment data is handled via trusted, secure third-party gateways (e.g., Razorpay, Instamojo, etc.).

We do not store your credit/debit card information on our servers.

Sharing of Information

We do not sell or rent your data to third parties.

We may share limited data with:

Timing partners for race result tracking

Event volunteers or partners (only for race-day coordination)

Social media or ad platforms (only anonymized data for analytics)

Your Rights

You may:

Request access to your data

Ask us to update or delete your personal details

Opt out of promotional emails or messages at any time

To do this, email us at [support@ekta.run] or message via our official WhatsApp.

Cookies & Analytics

Our website uses cookies and third-party analytics tools (like Google Analytics) to improve user experience and understand visitor behavior.

You can disable cookies in your browser settings if you prefer not to share this data.

External Links

Our website may contain links to third-party websites (e.g., payment gateways, sponsor pages). We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@ekta.run
📱 WhatsApp: +91-77081 41916
🌐 Website: www.ekta.run